PUTTING IT ALL TOGETHER—THE STORY OF AN EXTENDED-STAY HOTEL DEVELOPMENT PROJECT

The City Development Commission in a Pacific Northwest community purchased a 1.55-acre parcel of riverfront land in the downtown area.The land was previously contaminated with industrial pollutants thatmade the parcel unsafe for habitation and construction. The City Development Com- mission used state, local, and federal grants to have the land decontaminated, created a master plan for the area, and then offered the parcel for sale and development.

The City Development Commission issued a request for proposal (RFP) that outlined the asking price of $2,076,240 ($30/sq.ft.) for the land and the design requirementsset down by the Commission for a buildingthat would fit the intended look and feel of the area.The RFP was sent to many major hotel companies and commercial real estate brokers, asking prospective buyers to submit a purchase price bid along with a statement of the buyer’s development history and ability to develop a hotel of the type envisioned by the

Commission. It listed a closing date by which all bids had to be submitted.
An area commercial real estate broker contacted a hotel development and management company with a long history of developing and managing extended-stay hotels in the Pacific Northwest, including a property located in a similar setting to that being offered for sale.The commercial realtor offered to represent the developer in negotiations with the City Development Commission, which would be paying the real estate commission on the sale. An agreement was reached with the commercial real estate broker to represent the buyer to the seller, and the developer went to work in preparing a proposal.

PUTTING IT ALL TOGETHER—THE STORY OF AN EXTENDED-STAY HOTEL DEVELOPMENT PROJECT

The developer conducted a feasibility study to see all of the conditions in the marketplace that would be encouraging or discouraging to this development project.

Studies were conducted to estimate how many room-nights were being sold within a five-mile radius, how many extended-stay room-nights were available in the market, how many hotel rooms existed, and how many were being planned over the following five years. From this, the developer was able
to estimate the number of extended-stay room-nights available needed to produce an 82 percent occupancy with an average daily room rate of $141 when the hotel achieved stabilization three years after opening. That provided the basis for a ten-year revenue estimate.


The developer proposed a nine-floor, 258-suite extended-stay hotel with an indoor pool, spa, and exercise facility, a guest laundry, offices, meeting facilities, and a three-floor parking garage with parking for 193 automobiles, all at a total cost of $38 million, or $147,286 per suite.

The $38 million construction budget was broken down as follows:


The opening date for the hotel was projected at 27 months from the date of proposal
acceptance.

The City Development Commission awarded the project to the developer, and
work began.

First, an ownership limited liability company (LLC) was formed as the ownership entity that would hold title to the hotel.

The LLC, in turn, entered into a development and construction management agree-
ment with the development company to manage the arrangements for financing and construction of the hotel.

The developer, as agent for the ownership LLC, also entered into a hotel management contract with a management company to manage the pre-opening marketing, preopening hiring and training, and the day-to-day operation of the hotel once it was opened.The arrangements called for the management company to be paid 3 percent of rev- enue and 2 percent of the net operating income for management services.

The ownership LLC then contacted a major hotel company and applied for a franchise to allow the development and operation of an extended-stay hotel. A 20-year franchise was granted with a fee of $400 per suite or, $102,800. This was to be followed by a 5 percent royalty and a 3 percent advertising fee
once the hotel was open and operating.

The developer, acting as agent for the owner, prepared a private placement memorandum document seeking investments from accredited investors.These investors were pri- marily defined as people with a net worth of $1 million, or those with an income in excess of $200,000 over the previous two years and expecting an income in excess of $200,000 in the current year. (Note: Additional entities may also be defined as accredited investors by the Securities and Exchange Commission.)

The private placement memorandum offered $100,000 units of ownership to accredited investors, guaranteeing a 9 percent priority return on the investment and a combined 50 percent ownership in the hotel.A group of initial investors retained the other 50 percent in exchange for putting the project together.This effort was successful in raising 40 percent of the total cost of the hotel in anticipation that a lender would provide the remaining 60 percent in the form of a construction loan. In addition to the priority return, investors could expect to participate in any future capital gain realizedshould the hotel be sold.

The development company, continuing to function as agent for the owner, then sought a commercial bank to provide threeyear construction financing for the project.

As $22,800,000, or 60 percent, of the $38 million development cost was to be borrowed, only major banks were considered as prospective lenders.The size of the construction loan was above the lending limits of
most small regional banks. After a precon-struction appraisal by a third-party appraisal firm chosen by the lender confirmed the value at $38 million upon completion of con-struction, and for an origination fee of
$400,000, a three-year construction loan was secured.The terms allowed the developer, as agent for the owner, to draw down the loan every 30 days after providing proof that funds had been properly disbursed in the construction process.The loan documents set an interest rate and also required that the ownership LLC seek a permanent mortgage prior to the three-year expiration date on the construction loan.

The development company then negotiated with and selected a general contractor
with significant hotel construction experience who acted on behalf of the developer, as agent for the owner. The general contractor then selected design-build subcontractors and an interior designer to select colors, fabrics, furniture, fixtures, and equipment to meet the hotel franchise design requirements.

Building permits were applied for, and the building design was presented to the City
Development Commission for its approval, along with other groups with a stake in the appearance of the finished building in relation to the area and neighborhood.With all of these approvals in place, construction commenced, and the hotel opened two years later.

HOTEL - SELECTING THE MANAGEMENT COMPANY

Often even before the construction activity commences, the owning entity selects an ap- propriate management company to manage the pre-opening, marketing and sales, selection and training of the opening staff, preparation of the operating budget, and day-to-day operations once the hotel is opened.Manage-
ment companies charge 3–5 percent of revenue for this service. In recent years, management companies have charged 3–4 percent of revenue and 2–3 percent of grossoperating profit so they can be measured and evaluated on both sales and profitability.

The franchise company may offer to pro-vide management services to franchisees.
Marriott International, Inc., for example,manages about 50 percent of all hotels that carry the Marriott flag under 20-year contracts. Independent management companies manage the remaining hotels under long-term
management contracts of up to ten years’ duration, often with several five-year renewal options.

HOTEL - SELECTING THE MANAGEMENT COMPANY

HOTEL CONSTRUCTION - FINANCING THE PROJECT

The following variables must be determined to qualify for financing:
• The cost of the land
• Design and construction cost of the  building
• The cost of furniture, fixtures, equipment, and opening supplies
• Pre-opening marketing and labor costs
• A six-month operating capital cash  reserve

The sum of these constitutes the total cost of the project for purposes of securing  financing.

With this information, the ten-year operating pro forma budget is updated to reflect actual costs. It’s now time to go to the money markets for construction financing.The terms and conditions of a construction loan can vary widely depending on the individual lender.

Important terms that can affect the cost of the loan include:

• Personal guarantees by developers and/or equity partners/investors
• Loan origination fees
• Interest rate
• Required loan-to-value ratio
• Terms of repayment
• A requirement that interest/taxes be held in reserve
• Required debt service coverage ratios
• Length of the construction loan; length and costs of extensions

These are only a few of the considerations that must be analyzed when selecting a lender. The developer, on behalf of the owning entity, then approaches a number of lending institutions. The lending institutions
analyze the deal and offer a proposed term sheet that answers all of the borrowers’ questions. This allows the borrowers to select the lending institution with which they wish to work. The lender then commissions an appraisal of the project by an independent  appraisal company such as Hospitality Valuation Services (HVS). Based on the appraisal, the lender issues a loan commitment for the project that usually offers up to 60 percent of the project cost.The balance must be raised as equity from investors.

HOTEL CONSTRUCTION - FINANCING THE PROJECT

HOTEL CONSTRUCTION - SELECTING A GENERAL CONTRACTOR

Major consideration are the quality and reliability record of the general contractor and the firm’s use of and relationships with the many subcontractors needed for a project as complex as a hotel. Again, experience in building the hotel type is important. It is hoped that the general contractor has learned from any mistakes made in building similar hotels.

The general contractor and architect often bid the project as a team; this helps the developer determine the final cost. Often, up to a 10 percent contingency cost that allows for unforeseen circumstances is built into the project bidding process.

HOTEL CONSTRUCTION - SELECTING A GENERAL CONTRACTOR

HOTEL - SELECTING AN ARCHITECT

Because the final product of this process is a building the operator has to run as a hotel, the architect’s experience in designing hotels, his or her experience with the prototypical drawings of the franchise selected, the fee, and his or her on-time record must be considered. Architect fees can run up to 5 percent of the total project cost but are often negotiated down, if the project is big enough.

The firm’s experience and record on similar projects are critical. The architect does nothave to operate the hotel when it is completed. The developer wants the architect todesign a hotel that will be easy to operate and maintain.

HOTEL - SELECTING AN ARCHITECT
HOTEL - SELECTING AN ARCHITECT

HOTEL - SELECTING A FRANCHISEHOTEL - SELECTING A FRANCHISE

Depending on the type of hotel to be built (based on the feasibility study), the developer recommends a franchise company to the hotel owner. A major consideration is the best franchise brand for the market segment to be served. Each franchise company has different franchise fees, royalty fees, and marketing/ miscellaneous fees as part of its agreement structure with the operating company. Consideration must also be given to the brands already represented in the target market that may be available for franchise. The franchise company is approached and a franchise is requested, with the feasibility study offered as backup for the request.

The next step is for the franchise com- pany to conduct an impact study of the mar- ket. This considers such matters as possible negative impact on existing hotels that carry the franchiser’s flag. If the impact is judged to be insignificant, a franchise is usually granted to the ownership entity for a one-time fee of about $400 per room, depending on the franchise selected, with continuing royalty and marketing, usually based on a percentage of hotel revenue.

HOTEL - SELECTING A FRANCHISE
HOTEL - SELECTING A FRANCHISE

HOTEL - THE DEVELOPMENT AGREEMENT

The newly formed entity now enters into a development contract with the development company to take the project to completion.

The development company charges a fee, approximately 3 percent of the total project cost, for this service.The agreement generallycovers such variables as:

• Selection of architect/engineers
• Selection and supervision of a general contractor
• Processing all building and occupancy permits
• Raising all the equity money from investors
• Securing a construction mortgage loan
• Selecting a franchise company
• Securing the franchise
• Selecting an interior designer that meets franchise company requirements
• Purchasing all opening furniture, fixtures, equipment
• Selecting a management company to operate the hotel
• Liability for cost overruns

HOTEL - THE DEVELOPMENT AGREEMENT
HOTEL - THE DEVELOPMENT AGREEMENT

HOTEL - CREATION OF THE OWNERSHIP ENTITY

An ownership entity (note that this is different than and separate from the development company) must be created to hold title to the land—and the hotel, once it’s built. Considering the limitation of liability to the investors, tax consequences, estate implications for the investors, and potential requirements of the mortgage lender, a business structure is se- lected, normally in one of the following forms:

• Limited liability company (LLC)
• Limited partnership (LP)
• S corporation (formerly known as a  Sub-S corporation)
• C corporation

HOTEL - CREATION OF THE OWNERSHIP ENTITY

HOTEL - THE FEASIBILITY STUDY

When the developer selects a site, a feasibility study is often commissioned to obtain an analysis of the site by an objective third party.

Companies offer hotel feasibility studies for a fee and are experts in a particular market, or developers may use the consulting group of one of the major public accounting firms.

The company retained to do the feasibil- ity study can spend up to several months gathering detailed data to see if, in their opinion, it makes economic sense to build the hotel.

Their conclusion offers an objective third-party opinion as to whether the project is feasible, hence the term feasibility study. Generally, the feasibility study considers, evaluates, and makes recommendations about the project based on the following variables:

The Site
• Proper zoning
• Size in square feet/acres
• Visibility from arterials/freeways
• Traffic counts/patterns
• Accessibility from streets, freeways, airports, train stations, etc.
• Proximity to where potential guests live, travel, or work
• Barriers that discourage competition coming into the market, if any
• How adjacent property and businesses are utilized
• Master area development plans
• Local permitting process and the degree of difficulty for that particular city
• Impact fees charged by the city

The Economy of the Area
• Major employers, government agencies
• Business trends for each employer/agency
• Hotel needs and the demand for each
• Leisure travel demand in the area
• Nearby tourist attractions
• Visitor counts
• Conventions, trade shows, and meetings history

The Hotel Market
• The competitors, both existing and planned
• Historical occupancy of hotels in the area
• Historical average rate
• Proprietary data on area travel

Identification of Which Hotel Market 
Segment to Serve
• Full service
• Limited service
• Extended stay
• Luxury
• Midprice
• Economy
• Budget

Selection of Appropriate Hotel Design
• High-rise
• Midrise
• Garden apartment style
• Hybrid design

Selection of Appropriate Hotel Brand
• Franchised (Marriott, Sheraton, Hyatt, etc.)
• Licensed (Best Western, Guest Suites, etc.)
• Independent
• Independent with strategic market affiliation (Luxury Hotels of America, Historic Hotels of America, etc.)

Ten-year Projection
• Occupancy projection by year
• ADR by year
• Estimated cash generated for debt
• Estimated cash generated for distribution to investors
• Estimated cash-on-cash return (after-tax income divided by equity invested)
• Overall projected yield
• Projected internal rate of return
• Net present value of the project over each of the next ten years

Once the feasibility study is completed, the developer is prepared to move forward with the project. Often, at this stage of the process, the developer purchases an option on the land to tie it up until the remaining development steps can be completed—and to prevent the competition from purchasing it.

HOTEL - THE FEASIBILITY STUDY

HOTEL - THE DEVELOPMENT COMPANY

The developer is the entrepreneur, the risk taker,who originates the idea for the hotel. Depending on the business structure selected, the developer often puts his or her personal wealth at risk when engaging in a hotel project. The developer, along with a small staff of people, networks with commercial real estate agents on the lookout for a suitable hotel site. De- pending on the type of hotel to be developed, a site of at least two to four acres is required (for comparison, an acre is roughly the size of a football field).This property must be zoned by the city for a hotel, be visible from a freeway or major street arterial, and have city approval for such construction activities as curb cuts, left- hand turn lanes, and delivery truck access.
Commercial realtors offer sites for the developer’s consideration that include maps, aerial photos, and proof of hotel zoning.

Sometimes the developer views potential sites by driving around the neighborhood within five miles of the site or touring multiple sites by helicopter, noting where the potential guests live and work and where potential competing hotels are located.

The price per square foot of the land is considered. The higher the cost of land, the higher the rates the hotel will need to charge.

Is the price too high for the average daily rate (ADR) in this particular market? Is it too low? Or is it acceptable? This is determined when the hotel financial pro forma budget document is created.

HOTEL - THE DEVELOPMENT COMPANY
HOTEL - THE DEVELOPMENT COMPANY

THE HOTEL DEVELOPMENT PROCESS

INTRODUCTION

The bulldozers are working and a construction crane is being erected on that vacant lot you pass each day going to and from home. The sign on the fence states that a new hotel is being built with a planned opening date of spring 2007. If you have ever wondered just how that hotel was created, you may have wondered about some or all of the following questions:

• How did someone select that particular vacant lot?
• Who actually creates a new hotel?
• Who owns it?
• Where did they get the money to build it?
• How long does the process take from idea to grand opening day?
• Who selects the architect, the engineers, and the interior designer?
• Who manages the myriad details that go into the development of a new hotel?
• Who will manage the hotel once it’s open?

We hope to address these and other questions you may have in this part.

THE HOTEL DEVELOPMENT PROCESS